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First Timers

The following was written for our inn’s main website as a guide for our guests that have never stayed at a bed and breakfast or inn prior to staying with us.

What is the difference between a B&B and a hotel?

At the Catherine Ward House Inn, we feel like company is coming to visit. You should feel like your visiting a friend’s home. Yet, once you have checked in, it is up to you to decide how much time you want to interact with us and other guests. We have some guests that we only see at breakfast. We have other guests that we see several times during the day and get to know very well. We don’t impose. We let you decide.

What time is breakfast?

Breakfast is usually between 8:00 AM and 9:00 AM. When we have a full house, we have to have two sittings for breakfast. We try to work it all out depending on tour schedules, checkouts, etc. We try to stay flexible for those one or two folks who have to get up very early or may sleep in.

What is for breakfast?

Every morning, we begin breakfast with a course of fresh fruit. This is followed by a full hot course. Both of these courses vary daily based on seasonal availability and our guests’ dietary needs, restrictions, and preferences. We do our best to switch between sweet and savory dishes, and limit the amount of repetition during the course of a guest’s stay. Because our menu is planned based on our guests’ preferences, we do ask for our guests to inform us of any restrictions (or foods they just don’t like to eat) when they make a reservation or upon arrival to the inn.

How early can I get coffee?

Coffee is usually ready by 7:00 AM. If you need a coffee fix before then, we will show you which button to push on the coffee maker and where the cream and sugar are located.

When can I go into the kitchen and what can I use in the kitchen?

Our kitchen is very small and the Fire Marshall does not allow our guests to do any cooking. However, you can enter the kitchen at anytime. You can help yourself to glasses, ice from the freezer, and ice buckets to keep your wine cool.

What does my key lock and unlock?

All of the guestrooms have deadbolts that lock from inside the room. Your guestroom key opens your guestroom, the front doors, the kitchen door, and the door to the lane in the back of the carriage house. Your guestroom key does NOT open any other guest’s room.

If I’d like to leave a gratuity for the Housekeeper, how should I do this, and what is an acceptable amount?

Leaving a gratuity is not required. However, doing so lets your Housekeeper know that you truly enjoyed your service, and appreciated her exceptional personal attention. It is acceptable to give the gratuity directly to your staff member, or leave it in the guestroom when you checkout.

Generally, guests will leave $5.00 for each night stayed as a gratuity.

What time is check-in?

We are happy to greet guests at whatever time is best for their traveling needs. Because our staff, and time away from the inn, is scheduled around anticipated arrival times, we ask you what time you hope to arrive when booking your room. If your anticipated arrival time changes (for any reason), we ask that you call us as soon as you know (even if it is the day of your arrival) so we can adjust our scheduling accordingly.

What if I arrive in Savannah earlier than check-in time?

Should you get to town before your guestroom is ready, you can come to the Inn. You can check-in, leave your luggage at the Inn, park your car, and get an early start on your Savannah touring.

What if I want to spend the day we are checking out continuing our tour of Savannah?

On your checkout day, if you have a late flight or if you just want to spend the day in Savannah before heading home, you can checkout of your room. We will take care of your luggage until you are ready to leave.

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